Key Role and Responsibilities

Administration

• Provide general administrative support to the school office.
• Answer telephone calls, emails, and other enquiries, directing them to the appropriate person when required.
• Prepare, format, and distribute routine correspondence, letters, and documents for teaching staff and other school staff.
• Respond to routine enquiries via email and in person from parents and members of the school community in a helpful and professional manner.
• Maintain accurate pupil, staff, and school records in line with school procedures.
• Assist with filing, photocopying, scanning, and document management.
• Support the organisation of school events, meetings and appointments.

Reception and Visitor Experience

• Work closely with the Receptionist to ensure that all visitors, parents, pupils, staff, contractors, and guests are welcomed warmly, courteously and in a professional manner.
• Provide reception support as required during busy periods and/or lunch breaks.

Data Management and Record Keeping

• Use the school’s Management Information System (iSAMS) to maintain accurate pupil, staff and other school records.
• Assist with the administration and updating of information held within iSAMS, ensuring data accuracy and confidentiality.
• Produce routine reports and information from iSAMS and other systems as required.
• Ensure records are accurate, secure and maintained in accordance with data protection requirements.

General Support

• Assist colleagues with administrative tasks during busy periods.
• Ensure compliance with school policies and procedures.
• Undertake other reasonable administrative duties appropriate to the role and level of responsibility.

Person Specification
Essential Skills and Experience

• Previous experience in an administrative, office, customer service, or receptionist role.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Competent in Microsoft Office applications, including Word, Outlook and Excel.
• Ability to manage a varied workload and prioritise tasks effectively.
• Ability to handle confidential information with discretion.
• Professional and friendly approach.

Desirable Skills and Experience

• Experience working in a school, educational, or similar environment.
• Experience of using a Management Information System (MIS), preferably iSAMS.
• Experience of maintaining records and databases.

Personal Qualities

• Reliable and punctual.
• Positive, approachable and service-oriented.
• Strong interpersonal skills with the ability to build positive relationships.
• Good team player with a willingness to learn and support colleagues.
• Flexible and adaptable.
• Commitment to providing excellent customer service.

Please apply via: https://www.stpirans.co.uk/contact-us/staff-vacancies

Closing date: Friday, 6 November 2026.

St Piran’s School are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. St Piran’s School ensure that all our recruitment and selection practices reflect this commitment.